reporting : infographics & leaflets

the ranks are available in the dropbox file.

Infographic : exept team 6, I think you didn't take the time to read the instructions for the target of this infographic : it was shareholders.

the instructions : "For the infographic, the objective is to describe by a picture (=a graphic) the situation of your resort. It's financial communication to your shareholders, based on figures of period 3"

For most of the teams, not even 1 figure !! You were suppose to communicate financial informations, not the number of rooms or the color of the walls...

• net result
• turnover
• RevPar
• occupancy rate
• market share
• cash flow
• dividend policy
• etc....

leaflet : the target, the retailers, not the final customer.
"You rent a stand on the Tourism Exhibition Show in Athena, in order to meet new BtoB customers (Tour Operators and OTA). "

some arguments :

• Allotments 
• Prices
• Terms of payment
• Communication budget
• Customers’s satisfaction (example comments on tripadvisor)
• Employees’s skills (example multilinguals animators)
• Training for employees 
• Infrastructures (ex spa)
• Projects 
• Arguments concerning the destination
• Partnership with avec receptives (quality charter for activities as diving)
• Interface of information system
• Special contact person

and key words : Partnership, Trust, Sales , Values , Customer’s satisfaction

do you understand why most of youy missed the exercise ?

try to read the instructions, especially for next challenges.

Regards,

anne queffelec